Behind every great stay is an experienced management team.
Great guest stays don’t just happen, they’re carefully crafted by the right team working behind the scenes. At Bellstar, we bring together decades of experience in managing strata resort rental pools across western Canada. Our centralized model means operations, marketing, e-commerce, revenue management, sales, and accounting all work in sync, guided by one aligned strategy. We understand the needs of strata boards, the complexity of ownership, and what it takes to deliver memorable guest experiences. From warm welcomes to strategic pricing decisions, we handle the details that enhance both guest satisfaction and your financial performance.
Beyond our internal team, we have cultivated strong network of partnerships including Destination Marketing Organizations (DMOs), industry partners, and BC and AB hotel associations. These relationships keep us informed, connected, and equipped to drive success for your property. By being part of this influential network, we ensure that your resort is always at the forefront of industry trends and opportunities.
Our Integrated Departments
Operations
Our onsite operations department, supported by our corporate team ensures seamless, personalized service from check-in to check-out, creating memorable stays through exceptional management and continuous feedback-driven improvement.
Marketing & E-Commerce
Our marketing team optimizes digital platforms with targeted ads, tailored strategies, and performance analytics to enhance ROI, e-commerce, and brand impact.
Revenue Management
Our revenue management team leverages dynamic pricing, advanced forecasting, and targeted strategies to optimize profitability and exceed financial goals.
Accounting
Our accounting team delivers accurate reporting, cash flow optimization, and strategic budgeting to ensure robust, transparent finances aligned with your business goals.
Strategic Sales
We leverage strong industry relationships in both domestic and international markets, targeting niche segments such as golf tours, wine tours, weddings, Indigenous groups, and corporate retreats to secure high-demand bookings and optimize year-round occupancy and revenue.
People And Culture
We cultivate a thriving workplace by prioritizing recruitment, training, and engagement. Our focus on work-life balance and team development ensures motivated staff who deliver exceptional guest experiences.
Our Network of Expertise
A powerful network of partners supporting exceptional hospitality and driving results in every market we serve.
Savvy at building strong relationships with local event venues, vendors, attractions, and activity providers to create seamless guest experiences and promote the destination.
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Collaborating with government-funded tourism bodies like Destination BC, regional and local DMOs to drive visitation and enhance regional marketing initiatives.
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Leveraging connections with over 100 group decision-makers, including wholesalers, meeting planners, corporate accounts, sports teams, and wedding organizers
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As members of the BC Hotel Association and a representative on the provincial board, we stay aligned with industry trends, regulations, and opportunities, strengthening our presence in British Columbia’s hospitality sector.
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Members hold key advisory positions with the Alberta Hotel and Lodging Association and Travel Alberta, gaining valuable insights that strengthen our understanding of the Western Canadian hospitality landscape.
Powered by Aimbridge Hospitality Canada
Access to exceptional resources from the world’s leading hotel management company.
Streamlined Procurement
National programs simplify purchasing processes, consolidate hotel needs, and optimize time and resources, enhancing operational efficiency while driving significant cost savings.
National Sales Team
Unlock revenue opportunities with Aimbridge’s expert National Account Sales Managers across business transient, wholesale, airline, and specialty group segments like extended stay, training, and corporate markets.
Brand Marketing Excellence
Evolution’s in-house agency specializes in brand development, creative services, and performance-driven websites, with dedicated account managers supporting each hotel team.
Food & Beverage Expertise
Through Taste + Theory, Aimbridge’s in-house restaurant group, we elevate culinary operations with market insights and operational efficiency, delivering exceptional guest dining experience.
