1-877-737-6782

Glacier: Emergency Information

Important Contacts

Emergency Accident Reporting on Mountain - Ph: 250.439.5420
Mountain Information Line (Weather & Snow Report) - Ph: 250.439.5444
CAA / BCAA - Ph: 1.800.222.4357

Fire

For emergencies, or if you require an ambulance, dial “9” on your phone followed by “911”.

Escape routes are posted on your Suite’s entry door and each Suite is equipped with Fire Extinguishers and Smoke Detectors. Please familiarize yourself with the location of all Emergency Exits, Alarms and Fire Extinguishers. Fire Extinguishers for the Suites are located under the kitchen sink.

If the fire alarm sounds ensure that all occupants vacate the Suite immediately via the nearest Emergency Exit. If you are unable to exit your Suite, place a wet towel at the base of the door, call 911 and move out to the balcony area when required.

If you witness a fire, call the fire department by dialing “9” on your phone followed by “911”. Once you are connected with the fire department, state clearly and calmly that “I am reporting a fire at the Kicking Horse Mountain Resort. Once the fire department has repeated confirmation of your message notify Guest Services immediately by dialing 250.439.1160 ext. “5001”. Evacuate the building via the nearest Emergency Exit and move to a safe area away from the building.

Medical Clinics and Hospitals

For emergencies, or if you require an ambulance, dial “9” on your phone followed by “911”.

  • Golden General Hospital
    835 9th Ave S, Golden, BC
    Ph: 250-344.5271
  • Golden Medical Clinic
    Open Monday to Friday 9:00 am to 4:00 pm
    826 9th Ave S, Golden, BC
    Ph: 250.344.2211
  • Golden Dental Centre
    901 9th St S, Golden, BC
    Ph: 250.344.2710

Pharmacy

The following pharmacies will fill prescriptions and provide over-the-counter medicine.

  • Golden Drug Mart
    Located in town on 10th Ave S. For more information call Local
    Ph: 250.344.6821

Police

For emergencies, or if you require an ambulance, dial “9” on your phone followed by “911”.While in British Columbia, all guests must respect and abide by Provincial and Canadian Laws and Regulations. If you dial 911 by accident, please call and inform Guest Services at 250.439.1160 ext. “5001” so we can follow up with Emergency Services regarding accidental calls.
Ph: 250-495-7236