Bellstar Hotels & Resorts has created the Stay™ | Green program - a sustainability plan incorporating company-wide triple-bottom-line operating policies and environmentally-friendly business practices to educate guests, suppliers and staff and to help preserve our planet for future generations.
A standard set of guidelines are provided to all operational teams at our hotels and resorts with the goal of creating a sustainable world by using non-intrusive, high quality, eco-friendly products and services. Although these are steps in the right direction, we are constantly striving to create new opportunities to further decrease our ecological footprint while advancing the exceptional experience that our guests expect. Please visit bellstar.ca/green for more information.
Bellstar is a leading supporter of the Green Key and the Green Meeting Eco-Rating program. The Green Key and the Green Meeting Eco-Rating program are graduated rating systems designed to recognize hotels, motels, and resorts that are committed to improving their environmental performance. Based on the results of a comprehensive environmental audit, hoteliers are awarded a green key rating from 1-5 and given guidance on how to "unlock" opportunities to reduce environmental impacts through reduced utility consumption, employee training, and supply chain management. For more information on Bellstar’s Stay™ | Green partnerships please visit bellstar.ca/green.
Fire Mountain Lodge is certified by and partners with the following organizations:
Clean The World
Clean the World is a foundation committed to reducing the waste created by discarded soap and shampoo products while preventing deaths by hygiene-related illnesses around the world. By sending the unused portion of Bellstar's soap, shampoo, conditioner and lotion products to Clean the World's recycling facilities, we are decreasing the waste in our landfills and helping improve the quality of life for those in homeless shelters and impoverished countries worldwide. For more information about Clean the World visit bellstar.ca/clean-the-world.
Green Key Eco-Rating Program
The Green Key Eco-Rating Program is a graduated rating system
to recognize hotels, motels and resorts that are committed to improving
their environmental and fiscal performance. Based on the results
of a comprehensive environmental self-assessment, hoteliers are awarded a
1-5 Green Key rating and provided with guidance on how to "unlock"
opportunities to reduce environmental impacts and operating costs
through reduced utility consumption, employee training, and supply chain
management. Each Bellstar property has been individually rated
by Green Key so that you, the guest, can better understand the level of
sustainable practices at the property. Fire Mountain Lodge has a level 4 Green Key rating. For more information about the Green Key Eco-Rating
program visit bellstar.ca/green-key-eco-program.
Bellstar Hotels & Resorts partners with EcoStay™, a program that
will offset our properties carbon footprint.
EcoStay™ is a national initiative that helps hotels measure their carbon
footprint, identify and fund reduction strategies and balance off their
greenhouse gas emissions through carbon offsetting.
Under the program, Bellstar properties will collect two dollars
per night from hotel guests. Funds will be used to purchase carbon
offsets in support of emission-reducing projects across the province
such as renewable energy, energy efficiency, composting and recycling -
making each hotel night completely ‘carbon neutral’. The guest’s
contribution completely offsets the impact or their stay, and more.
Carbon offsets are supplied by LivClean, a top ranked retailer by the
David Suzuki Pembina. All LivClean Eco-Stay™ Carbon Offset Projects are
listed on the CSA Group’s GHG CleanProjects™ Registry ensuring ISO
14064-2 reporting and independent ISO 14064-3 verification. In
addition, each offset tonne is uniquely serialized by CSA Group to
ensure proper retirement and avoid double counting. For more information about Ecostay™ visit bellstar.ca/ecostay.
Team Green Effort
Each property has an assigned Stay™ | Green committee consisting
of three Bellstars (Bellstar team members). The team meets once a month
to discuss environmental issues and strategies to go the extra green
Every property has an environmental information board, where team
members can get up-dates on procedures & policies. Bellstars can
also post a green idea and can be announced as “green thumb” of the
At Bellstar we actively celebrate & participate in the following environmental and community events:
- World Water Day
- Earth hour
- Earth Day
- Arbour Day Canada (in Canada, Maple Leaf Day falls on the last Wednesday in September during National Forest Week).
- Community Clean up!
- For our BC properties: BC Shake Out.
- We have switched over 90% of the common area and guest suite light bulbs to compact fluorescent bulbs at all of our resorts.
- A policy of checking and reducing thermostats settings and closing
drapes to regulate room temperature is implemented in all resorts.
- Commercial dryers and hot water heaters are regularly maintained in order to maximize operating efficiency.
- A policy has been implemented to replace old appliances with high energy efficient products.
Air and Water Quality.
- We have converted several of our resort swimming pools to salt-water
– reducing chlorine off-gases to the environment. We are considering
this process for our other pools in 2012.
- All our properties are 100% non smoking.
- Our properties are “idle” free. Posted signs in the arrival area
encourage our guests to turn off their car while waiting. In 2012 our
goal is to convert 100% of our properties to idle free.
- Several of our properties offer bike rental at their location to
motivate guests to use an alternative transportation to enjoy the
surroundings and to reduce their footprint.
- Towel/linen re-use: our in-room collateral asks guests to reduce
water and energy consumption by giving them the option of re-using their
towels and extending the use of their bed linens. This program extends
the life of laundry equipment, reduces the consumption of laundry
products and energy and has reduced our water consumption by nearly 13%
- Cleaning and laundry products: we use product lines which are free of acids, phosphates and butyl.
- Several properties have low-flow toilets installed and future installations will be converted.
- Recycling: our resort recycling program provides blue bins in every
guest suite and all back of house areas for the recycling of glass,
bottles, newspaper, office paper, batteries and cardboard. Room
attendants separate the waste if guests do not. Batteries are collected
at the front desk.
- Spent batteries: we implemented a program for collecting spent
batteries from door locks and remote controls and delivering them to the
local recycling depot for proper disposal.
- Office paper products: all office printers and copiers use 100%
recycled paper. We have a policy of printing both sides whenever
possible. All office waste paper is recycled. One-sided paper is cut up
and used for scrap paper in place of note pads.
- Marketing materials: all marketing materials are primarily
distributed electronically either by email, though website downloads or
on memory sticks. If printing is required, we print on 100% recycled
(FSC certified) paper products. In addition, all Bellstar emails include
the tag line: "please consider the environment before printing this
Buying locally: wherever possible, we purchase food, beverages and services from local growers and suppliers.
- Bath amenities: we exclusively use June Jacobs products because of
their ethical business practices and their traceable soil-to-bottle
process. They do not employ animal testing and their products are
certified “cruelty free”. All soaps and liquids are vegetable-based and
100% biodegradable, all packaging and containers are made from up to
100% PCR material and are 100% recyclable. June Jacobs is made in
- Coffee & tea: our in-room tea and coffee is supplied by Fratello, a company that deals exclusively in fair trade practices.
- Garbage bags: we use garbage can liners that are biodegradable, compostable and manufactured from recycled content.
- Products: we use facial tissue, paper towels and toilet tissue that
undergo a chlorine free manufacturing process and use up to 100%
recycled and post-consumer fibers.
- Standard textile: our linens and terry products supplier
aggressively recycles supplies and byproduct materials, uses compressed
and recycled corrugate to ship products, offers Estar (textiles
engineered to reduce energy consumption during laundering process) and
uses hydroelectric power in their production. Their products arrive
pre-laundered, thereby reducing the carbon footprint of our smaller
capacity laundry facilities.
- We do not supply plastic bottles for meetings.
- Our pens are made of recycled material.
- Doggy bags: our doggy bags are biodegradable, compostable and manufactured from recycled content.
All our Alberta resorts have partnered with direct energy to make
Bellstar their first major hospitality customer in North America to
convert to 100% carbon-neutral energy through a direct energy offering
of carbon-neutral natural gas and Ecologo certified renewable power.
Under the program, Bellstar substantially lowers its impact on the
environment by offsetting carbon emissions that would normally result
from the use of electricity generated from conventional, coal-fired
sources. Ecologo energy comes from renewable sources such as wind, solar
and run-of-river hydro. The natural gas consumed will be
carbon-neutral, offset through investments in projects which reduce
greenhouse gas emissions.
Bellstar has signed an agreement with
Ecostay carbon offsetting program for all resorts to reduce the
environmental impact of our properties.
Marketing Efforts & Communication
Our resort Group Coordinators have developed a green meetings package
which enables Bellstar to offer green meetings to those who wish to host
meetings at our resorts. This includes smaller items such as using
recycled paper for flip charts to installing bulk water coolers in each
meeting room or having the meeting group purchase carbon offsets through
the Ecostay™ program.
Commitment to Community
Bellstar hotels & resorts strives to give-back to the communities
where we work and play. We encourage our staff to volunteer in the
community, we implement initiatives to train and employ aboriginal
peoples, and our unclaimed lost and found items are donated to local
We have also launched a pair of unique animal respect initiatives:
- Our pet-friendly program provides guests’ pets an extra bit of
pampering – a map of local dog parks, a list of local bi-laws,
biodegradable doo-bags, treats, loaner leashes and water/food dishes. A
percentage of the $20 per night pet-friendly fee goes to support the
regional SPCA. To date, our donations have totaled over $12,600.
- At a number of our resorts, we sell indigenous plush animals as
souvenirs’ for our guests. Upon purchase of the animal, guests receive
information about the animal and a portion of the proceeds goes to
either Wild Smart, an awareness program that teaches about living with
and respecting wildlife or to the NK’MIP rattlesnake research program.
To date, our donations have totaled over $680.
As part of Bellstar’s commitment to
sustainability, conservation, and a greener hospitality experience, we
offer you Bellstar Green Bucks for each day that you forgo daily
housekeeping services during your stay. Green Bucks can be used towards
your next Stay at a Bellstar Resort. By taking part in this initiative
you will be helping to reduce water consumption, reduce energy
consumption, reduce amenity waste, and reduce chemical use. Bellstar’s
Stay™ | Green program includes partnerships with Ecostay™, Clean The
World, The Green Key Eco-Rating program, and Green Key Meetings program.
To learn more about these partnerships, and Bellstar’s commitments to
energy efficiency and conservation visit www.bellstar.ca/green.