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Beach Club: Our Resort

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Hours of Operation

Front Desk: 24 hours a day, 7 days a week
Bell Service: 8:00 am to 9:00 pm (peak season 7am-11pm)
Valet Service: 9:00 am to 9:00 pm (peak season 7am-11pm)
Shuttle Service: 7:00 am to 11:00 pm (based on availability, reservations required) within Parksville/Qualicum area

Pacific Prime Steak & Chop Restaurant and Lounge

All menus can be view by visiting this link.

Peak Season Hours:
- Breakfast: 7:00 am to 11:00 am (Breakfast served to 2pm on Sunday)
- Lunch: 11:00 am to 4:30 pm
- Dinner: 4:30 pm to 11:00 pm (last seating)
- Friday/Saturday: 10:00 pm to 12:00 am (limited menu)
Off Season Hours:
- Breakfast: 7:30 am to 11:00 am
- Lunch: 11:00 am to 2:30 pm
- Dinner: 5:00 pm to 9:00 pm (last seating)
- Friday/Saturday: 9:00 pm to 11:00 pm (limited menu)
In-Room Dining Service:
- Breakfast: 7:30 am to 11:00 am (door hanger menu)
- Lunch/Dinner: 11:00 am to 9:00 pm
- After Hours: 9:00 pm to 7:00 am (please contact front desk)


Stonewater Spa:
- Please call for reservations

Indoor Pool:
- 5:30 am to 10:30 pm, 7 days a week.
- 9:30 pm to 10:30 pm is Adults Only Swim.

Fitness Centre:  
 
- 5:30 am to 10:00 pm, 7 days a week

Guest/Concierge Services

The Beach Club Resort is pleased to offer complimentary concierge services during your stay. The concierge can assist with planning activities, offer information about local attractions and festivals, make reservations on your behalf, or assist with any special services you may require during your stay. Please dial "0" on your phone for concierge service.

Courier Services

Contact the Front Desk for assistance sending packages from the resort. Couriered items sent to guests at the resort will be held at the Front Desk.

Baggage & Luggage

We are pleased to offer complimentary baggage storage during your stay at The Beach Club Resort. Baggage storage is located behind the Concierge Desk in the Main Lobby.

If you require assistance with your luggage at any time during your stay, a Bellman will be happy to assist you. Please dial “0” on your phone to request this service.

Facsimile

Faxes can be sent and received at the Front Desk (charges apply). The fax number of The Beach Club is 250-248-8988. Please ensure that any incoming faxes clearly state your guest name. The Front Desk will leave a message on your guest phone to alert you of received faxes.

Post Office

Hours: Monday to Friday 8:30 am to 5:00 pm, closed on weekends.
250 E Island Highway, Parksville

Emergency

In case of emergency, please dial 9 + 911 for fire, ambulance and police assistance. Please refer to the Safety and Security section of this directory for more information.

Lost & Found

Any items that are lost or found during your stay can be reported to the Front Desk. If you find an item during your stay, please leave it with our Front Desk staff. The Beach Club Resort makes every effort to return lost items to their rightful owner, but is not responsible for items lost on the property.

Children

Children who visit The Beach Club Resort are sure to leave with lasting memories of running along the warm sand of Parksville Beach, splashing in the indoor pool, watching the eagles fly by their guest room windows or flying their first kite by the ocean.

The resort is walking distance from the Lion’s Venture Land children’s playground with an outdoor jungle gym and water play park, located just east of The Beach Club Resort on Parksville Beach.

The Pacific Prime children’s menu features kid-friendly choices such as Silver Dollar Pancakes for breakfast and Macaroni and Cheese for lunch, helping to create stress-free dining that the whole family will enjoy.

Parking

Guests are welcome to use our complimentary underground parking lot during your stay. Vehicles under 6’6” are permitted in the parking lot. If your vehicle is over height, ask the Front Desk to provide you with an alternate parking area. When you check in, you will be provided with a parking permit. Please place this permit in a visible area of your front dashboard during your stay at the resort.

The parking lot is patrolled by The Beach Club Resort security, however we recommend that you do not leave any items of value in your vehicle as The Beach Club Resort is not responsible for lost or stolen items.

Pets

For the safety and comfort of all guests, The Beach Club Resort unfortunately cannot accommodate any pets on the property and in all guest rooms. Any persons found to be in contravention will be charged $200.00.

Valet Parking & Shuttle Services

The Beach Club Resort is pleased to offer valet parking and shuttle services to our guests. Visit the Front Desk or dial “0” on your guest room phone for further information. Please note that both services have limited availability during the winter months (October - April) and that shuttle services are provided in the Oceanside area for hotel guests only.

Security

In case of emergency, dial 9 + 911 on your guest phone for fire, ambulance and police assistance. The Front Desk should also be alerted automatically and will be trying to contact you to find out your emergency. The 911 operator also will be calling the resort if the 911 call is cut off so please let the Front Desk know if you dial the emergency number by accident.

The Beach Club Resort is pleased to offer security patrolling of the property. If you see any suspicious activity during your stay, please press the “Guest Services” button on your phone and alert the Front Desk of the issue.

For your safety during your stay, please ensure that your guest room door is firmly closed at all times and that your windows and balcony doors remained closed and locked when you leave your room. Do not open your door to anyone you do not recognize and use the viewport to identify persons at your door. All Beach Club Resort staff wear a Bellstar gold name tag for identification.

Resort Appearance

Please do not use your balcony railing to dry your towels or to hang up banners/flags. The resort should remain appealing to guests and visitors at all times.

Payment Options

The Beach Club Resort, Pacific Prime Steak & Chop Restaurant accepts the following valid credit cards: MasterCard, VISA and American Express. Stonewater Spa accepts the following valid credit cards: MasterCard and Visa.

Fire & Earthquake Procedures

The Beach Club Resort’s Fire and Earthquake Procedures are listed on the back of every guest room door. Please take a moment to familiarize yourself with the procedures as well as your nearest emergency exit.

Please note that in the event of a fire, do not use the elevators. Rather, take the stairs down to the first floor. Do not bring your belongings with you when you exit, as this may impair your safety. Close your door firmly behind you when you exit.

In the event of a fire, please go to the first floor and exit out to the front of the resort by the fountain. Resort staff will be on hand to address any concerns and let you know when it is safe to re-enter your guest room.

In the unlikely event of an earthquake, stand in a doorway or under a desk until shaking stops. Avoid all areas where you could be hit by flying glass. Do not leave your safe location until 60 seconds after the shaking has stopped.

Vending Machines

Cold drinks vending machines are located on the 2nd floor of the East Wing. Prices for drinks are listed on the machines and accept Canadian coins for purchase. If you need change for the vending machines, please visit the Front Desk.

Elevators

The resort has three elevators that provide access to rooms, amenities and the underground parking lot. The Tower Elevator is located on to the east of the Main Lobby and provides access to all Tower rooms. The East Elevator is located in the centre of the main building beside Pacific Prime Steak & Chop Restaurant and provides access to East Wing Beach Villas. The West Wing Elevator is located on the west side of the resort and provides access to West Wing Beach Villas.

Meetings and Events

The Beach Club Resort offers everything you need to create a successful meeting or conference, an exciting event or productive corporate retreat. Our Oceanic Ballroom can accommodate small to large meetings and events, with a variety of room configurations to suit your needs. Our Sales and Catering team will work closely with you to design your ideal event and menu, with unique details that will make your event memorable.

The Beach Club Resort accommodates 10 to 200 for receptions, seminars, conferences, weddings, special events or meetings.  We offer a relaxing seaside location combined with state of the art meeting facilities that few can rival.

Please contact the Sales Team for more information. Phone: 604-812-9605, Email: kellyl@bellstar.ca

Weddings

The most exciting day of your life should be complimented by the perfect setting. The Beach Club Resort’s Sales and Catering team can assist you in creating an exceptional event that leaves a lasting impression.

The Oceanic Ballroom is the ideal setting for larger ceremonies and receptions. With banquet seating for 150, this air conditioned room features state of the art lighting, an electronic screen, LCD projector, wireless internet and superior BOSE sound system.

Your guests will appreciate the opportunity to step outside and enjoy the fresh ocean air from the adjoining private patio. Take in the partial ocean view from the patio tables or access the beach from the paved walkway.

The Sand Dollar Room offers an intimate setting for ceremonies and receptions up to 40 people reception style, or up to 25 for plated dinners.

The west coast décor and beautiful stone fireplace were exclusively designed to create the perfect ambiance for an unforgettable experience.

Please contact the Sales and Catering team for more information. Phone: 250-947-2101, Fax: 250-947-2122, Email: salesandcatering@beachclubbc.com

Resort Map

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Click here to download a PDF of the Beach Club Resort Map.